Privacy Policy & Cookies – EN Suites
Effective Date: 01/04/2025
1. Introduction
EN Suites is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a reservation.
By using our website, you agree to the terms of this Privacy Policy.
2. Data We Collect
We may collect and process the following types of personal data:
- Contact information (name, email address, phone number)
- Booking details (check-in/check-out dates, number of guests)
- Payment information (processed via secure third-party platforms)
- Technical data (IP address, browser type, device info)
- Usage data (pages visited, time spent on site, etc.)
3. How We Use Your Data
We use your data to:
- Process and manage your reservations
- Communicate with you regarding your stay
- Improve our website and services
- Comply with legal obligations
- Respond to inquiries or support requests
We do not sell or share your data with third parties, except when required by law or to fulfill your reservation (e.g., payment processors).
4. Legal Basis for Processing
Under the General Data Protection Regulation (GDPR), our legal bases for collecting and using personal information include:
- Performance of a contract (booking your stay)
- Legal compliance
- Legitimate interests (e.g., improving user experience)
- Consent (e.g., for marketing emails or cookies)
5. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined above or as required by law (e.g., tax or legal obligations).
6. Your Rights
You have the right to:
- Access your personal data
- Request correction or deletion
- Object to processing or request restriction
- Withdraw consent at any time
- File a complaint with a data protection authority
To exercise your rights, please contact us at: info@ensuites.gr
7. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic.
What are cookies?
Cookies are small text files stored on your device when you visit a website.
Types of cookies we use:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Help us understand how visitors use our website
- Functionality cookies: Remember your preferences
You can manage your cookie preferences via your browser settings or through our site’s cookie consent banner.
8. Third-Party Services
We may use third-party services such as Google Analytics or booking/payment providers, which may collect anonymous usage data. These providers are GDPR-compliant and process data on our behalf.
9. Security
We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The most recent version will always be available on our website.
11. Contact Us
For any questions regarding your privacy or this policy, please contact:
info@ensuites.gr
EN Suites, Athens, Greece